At AIxCompass, we are committed to protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 along with relevant rules in India. This Privacy Policy explains how we collect, use, process, store, and protect your information when you use aixcompass.com and our services.

By accessing or using AIxCompass, you consent to the collection and processing of your personal data as described in this policy. If you do not agree, you should discontinue use of the platform.

Data Controller

AIxCompass acts as the “Data Controller” for the personal data you provide. This means we determine how and why your data is processed. For any privacy-related queries, you may contact us through the details provided on our website.

Personal Data We Collect

We collect only the data necessary to provide and improve our services:

• Identity Data: Name, email address, and account credentials
• User Content: Worksheet responses, inputs, documents, and notes
• Generated Data: AI-generated case studies, reports, and outputs
• Technical Data: IP address, browser type, device information
• Usage Data: Interaction logs, pages visited, features used

Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

• Consent: When you voluntarily provide information or agree to this policy
• Contractual Necessity: To provide access to AIxCompass services
• Legitimate Interests: To improve platform functionality and user experience
• Legal Obligations: To comply with applicable laws and regulations

Purpose of Data Processing

Your data is used for the following purposes:

• Providing and managing your account and access to services
• Generating AI-assisted outputs based on your inputs
• Improving product performance, features, and usability
• Ensuring security, fraud prevention, and compliance
• Communicating service updates, support, and important notices

Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared only in the following cases:

• With trusted third-party service providers (e.g., hosting, analytics, payment processors)
• When required by law, legal process, or government authority
• To protect the rights, safety, and integrity of AIxCompass and its users

Cross-Border Data Transfers

Your data may be processed or stored on servers located outside India. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR requirements and applicable Indian laws.

Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

Data Security

We implement reasonable technical and organizational measures to protect your data:

• Secure servers and controlled access mechanisms
• Encryption and authentication practices where applicable
• Monitoring systems to detect unauthorized access or misuse

However, no digital system is completely secure, and we cannot guarantee absolute security.

Your Rights (GDPR & Indian Law)

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how your data is used
• Right to Data Portability: Receive your data in a structured format
• Right to Withdraw Consent: Withdraw consent at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

• Maintaining login sessions and preferences
• Analyzing traffic and feature usage
• Improving performance and usability

You may manage cookie preferences through your browser settings.

Third-Party Services

AIxCompass may integrate with third-party providers for payments, analytics, and infrastructure. These providers operate under their own privacy policies, and we recommend reviewing them.

Children’s Privacy

AIxCompass is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Continued use of the platform after updates constitutes acceptance of the revised policy.

Grievance Officer (India IT Act Compliance)

In accordance with the Information Technology Act, 2000 and applicable rules, users may contact our designated Grievance Officer for concerns related to data privacy or misuse.

• Email: support@aixcompass.com
• Response Time: Within 30 days from receipt of complaint

Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us through the official channels listed on aixcompass.com.